We can deliver to all UK mainland (England, Scotland and Wales) addresses with a Royal Mail postcode we are unable to delivery to BFPO addresses.
Deliveries returned to shop
Orders that are returned to the Shop due to failed delivery attempts/collection will require to either be collected in-person from the shop or an additional shipping charge paid to have them delivery attempted again.
Delivery Time scales.
Orders are only despatched once all items in the order are in stock.
Please note that for orders containing personalised or special order items will typically be available for despatch 7 – 21 days from ordering. Non-plain bespoke neckers which can take up to 45 days before they are available for despatch.
We aim to despatch completed orders (i.e. here are no items marked as backordered in the order) within 3 normal working days of completion using your chosen delivery method.
You will be advised by email when the order is being/has been despatched. If an order is sent by a tracked service you will also be sent an order email with the tracking reference number added as a note.
- Home delivery couriers take 3-5 days from receiving the package into their delivery network (excludes Saturdays and Sundays) to arrive and they will make up to 2 re-delivery attempts after which the order will be returned to the Shop, unless you provide details of your delivery safe place in the order comments box. Note: we typically use Royal Mail Tracked 48hr service for small /medium orders.
- InPost locker/Collection orders take 5-7 days from receipt of the package to arrive at the destination Locker/Collection Point and will be held for 3 days at the locker/collection point, after which they will be returned to the Shop.
Delivery Cost basis
Delivery charges to UK addresses are based on the shipping class of items being ordered. Where an order contains items of different shipping class then the delivery charge will be based on the item with highest shipping class and whether it is Home Delivery or delivery to an InPost Locker/Collection Point.
Delivery charges are also based on the whole order being shipped as one delivery. Should you need staged delivery (i.e. in stock items followed by backordered items) then there is an additional charge for each separate follow-on delivery.
Overseas delivery
We do not deliver outside the UK mainland (England, Scotland and Wales).
Backorders
Due to items being constantly reviewed, amended or replaced, some items may be unavailable at the time of ordering.
Our online store shows live stock levels which we physically have in store and your order confirmation will show the backordered quantity of any item if we have insufficient stock in store for that item.
If any items are unavailable ,and our supplier has them in stock, they will automatically be placed on backorder and dispatched as soon as new stock arrives. If our supplier is out of stock then you will be contacted as to whether you want a refund on those items or you are willing to wait until they are available.
Some items as target sports equipment , e.g. crossbows, is always shown as backordered as they are ordered from our supplier as required and despatched from their warehouse to the requested delivery address.