Return Notification InstagramThis field is for validation purposes and should be left unchanged.Who Placed the order?(Required) I placed the original order Someone else placed the original order Only the person who placed the order can request exchange/refund. If you purchased the item from that person then your rights of return are with that person/organisation. if the item(s) were given to you as a gift then ask that person to submit the returns request.In order to process your return, we just need to know a bit more about you and what you’re returning.Order detailsWe only ask for your details should we need to contact you about your return. we promise not to use them for anything else.Order Number(Required)Your order number can be found at the top of your order confirmation email and/or packing notePlease enter a number greater than or equal to 30000.Name(Required) First Last Contact detailsWe require at least either an email address or mobile phone number to process the request; ideally both especially so you can be kept updated with progress of the return..Email Enter Email Confirm Email Mobile PhonePlease enter your mobile phone number in the format “+44(0)1234567890”. We will only use this number if we need additional information or queries to help process the return.Exchange/Refund Request DetailsPlease complete the below form in as much detail as possible. Please be aware that items returned outside of our terms and conditions may be returned back to you and/or a £10.00 administration fee may be charged, as well as any additional costs. Please see https://shop.mwscouts.org/terms-and-conditions for our up to date T&Cs.Exchange or Refund(Required)Do you require an exchange or refund?ChooseExchangeRefundReturn for Refund Details(Required)Use a separate line for each different product to be exchanged (i.e. a different line for sweatshirt, polo shirt, etc)Item DescriptionSizeColourQuantityReason for return Add RemoveExchange Details(Required)Use a separate line for each different product to be exchanged (i.e. a different line for sweatshirt, polo shirt, etc)Item DescriptionSizeColourQuantityReason for returnSize requiredColour Required Add RemoveAcknowledgement of returns policy(Required)Goods purchased online are being returned within 14 days of being received at the delivery address for the order and within 14 days of the date this form has been submitted as per Consumer Contracts Regulations 2013. In store purchases we have a goodwill period of 5 days from date of purchase for exchange unless faulty as per Consumer Rights Act 2015. The items are in their original packaging, all tags/label attached and are in an immediately saleable state; if not then this may affect your exchange/refund. I am responsible for paying for all delivery costs associated with the return. I acknowledge the returns policy.Our Returns AddressThe returned goods are your responsibility until they are delivered to our returns address. When you are not returning in-person, for your protection we recommend you use a “Tracked & Signed for” service so that you can claim back should the return be lost/damaged in transit.Returns Method(Required)ChooseIn-PersonTracked and Signed For service (not InPost)InPostChoose your means of returning the item(s) in order for us to provide you with the relevant returns address.Mersey Weaver District Centre, Moor Lane, Frodsham, Cheshire WA6 7DD. Normal Opening hours: Tuesday 6pm-8pm and Saturday 9:30am – noon. Delivery Information: Receiver’s first Name: Colin Receiver’s last name: Chambers Company name: Mersey Weaver District Scout Shop Receiver’s Address: Oaklands, Vicarage Lane, Frodsham, Cheshire Receiver’s Postcode: WA6 7DU Receiver’s email: district.shop@merseyweaverscouts.org.uk Receiver’s phone number: +44(0)7766234532 Send your parcel to one of the following InPost lockers: E9A Eddisbury Square 24/7 InPost Locker – Eddisbury Square Shopping Centre Eddisbury Square Shopping Centre, Frodsham WA6 6QS or Princeway 24/7 InPost Locker – Frodsham Leisure Centre Frodsham Leisure Centre,Princeway, Frodsham, WA6 6RX or MORRISONS Frodsham High Street Frodsham, Cheshire, WA6 7EZ Delivery Information: Receiver’s first Name: . Mersey Weaver District Receiver’s last name: . Scout Shop Receiver’s email: district.shop@merseyweaverscouts.org.uk Receiver’s phone number: +441928352121 InPost Locker(Required)Please indicate below which on of the above lockers the return is being sent to. Eddisbury Square Frodsham Leisure Centre Morrison’s Supermarket Frodsham Δ
