Return Notification – Mersey Weaver

Facebook

This field is for validation purposes and should be left unchanged.

Who Placed the order?(Required)

I placed the original order

Someone else placed the original order

Only the person who placed the order can request exchange/refund. If you purchased the item from that person then your rights of return are with that person/organisation. if the item(s) were given to you as a gift then ask that person to submit the returns request.

In order to process your return, we just need to know a bit more about you and what you’re returning.

Order details

We only ask for your details should we need to contact you about your return. we promise not to use them for anything else.

Order Number(Required)

Your order number can be found at the top of your order confirmation email and/or packing note

Please enter a number greater than or equal to 30000.

Name(Required)

First Last

Contact details

We require at least either an email address or mobile phone number to process the request; ideally both especially so you can be kept updated with progress of the return..

Enter Email Confirm Email

Mobile Phone

Please enter your mobile phone number in the format “+44(0)1234567890”. We will only use this number if we need additional information or queries to help process the return.

Exchange/Refund Request Details

Please complete the below form in as much detail as possible. Please be aware that items returned outside of our terms and conditions may be returned back to you and/or a £10.00 administration fee may be charged, as well as any additional costs. Please see https://shop.mwscouts.org/terms-and-conditions for our up to date T&Cs.

Exchange or Refund(Required)

Do you require an exchange or refund?

Return for Refund Details(Required)

Use a separate line for each different product to be exchanged (i.e. a different line for sweatshirt, polo shirt, etc)

Item Description

Size

Colour

Quantity

Reason for return

Exchange Details(Required)

Use a separate line for each different product to be exchanged (i.e. a different line for sweatshirt, polo shirt, etc)

Item Description

Size

Colour

Quantity

Reason for return

Size required

Colour Required

Our Returns Address

The returned goods are your responsibility until they are delivered to our returns address. When you are not returning in-person, for your protection we recommend you use a “Tracked & Signed for” service so that you can claim back should the return be lost/damaged in transit.

Returns Method(Required)

Choose your means of returning the item(s) in order for us to provide you with the relevant returns address.

Mersey Weaver District Centre,
Moor Lane,
Frodsham,
Cheshire
WA6 7DD.

Normal Opening hours: Tuesday 6pm-8pm and Saturday 9:30am – noon.

Delivery Information:

Receiver’s first Name: Colin
Receiver’s last name: Chambers
Company name: Mersey Weaver District Scout Shop
Receiver’s Address: Oaklands, Vicarage Lane, Frodsham, Cheshire
Receiver’s Postcode: WA6 7DU
Receiver’s email: district.shop@merseyweaverscouts.org.uk
Receiver’s phone number: +44(0)7766234532

Send your parcel to one of the following InPost lockers:
E9A Eddisbury Square 24/7 InPost Locker – Eddisbury Square Shopping Centre
Eddisbury Square Shopping Centre, Frodsham WA6 6QS

Princeway 24/7 InPost Locker – Frodsham Leisure Centre
Frodsham Leisure Centre,Princeway, Frodsham, WA6 6RX

MORRISONS Frodsham
High Street Frodsham, Cheshire, WA6 7EZ

Delivery Information:

Receiver’s first Name: . Mersey Weaver District
Receiver’s last name: . Scout Shop
Receiver’s email: district.shop@merseyweaverscouts.org.uk
Receiver’s phone number: +441928352121

InPost Locker(Required)

Please indicate below which on of the above lockers the return is being sent to.

Eddisbury Square

Frodsham Leisure Centre

Morrison’s Supermarket Frodsham

Order details

Contact details

Exchange/Refund Request Details

Our Returns Address

Your Cart